Privacy Policy

Last updated: July 30, 2026

Plain English Summary

This is a plain-language summary of our Privacy Policy. The full policy follows below. If there's ever a conflict between this summary and the full policy, the full policy applies.

We collect what we need to run the app — your account info, fitness sessions, GPS routes, and chat messages. Nothing more.
We don't sell your data. Ever. To anyone.
Your fitness data is yours. We store it to power the app. We don't share it publicly without your knowledge.
GPS is only tracked during active sessions. We are not tracking you in the background.
Group chat messages are visible to all group members and to our administrators for moderation purposes.
You can delete your account and all your data at any time by contacting us or using the in-app option. We'll complete it within 30 days, subject to any legal retention obligations.
If we make a meaningful change to this policy, we'll tell you and ask for your agreement — not assume it because you kept using the app.
Questions? Email us at support@get-rucked.com

1. Overview

Get-Rucked is developed and operated by Evergreen-Odyssey LLC. This Privacy Policy explains how we collect, use, and protect your information when you use the Get-Rucked mobile application and web dashboard at get-rucked.com. By using our services, you agree to the practices described here.

2. Information We Collect

We collect the following types of information:

Account information: Email address and password (stored securely via Supabase Auth)
Profile information: Username, display name, and optional profile details you provide (including optional shipping address for achievement rewards)
Fitness data: Session records including distance, duration, calories burned, weight, terrain, weather, and personal ratings
GPS route data: Location coordinates recorded during active tracking sessions
Heart rate and step count: Readings from a connected Bluetooth device or smartwatch, if used
Goals and groups: Fitness goals you set and any groups you join or create
Chat messages: Text messages you send in group chats, stored and associated with your user ID
Content reports: Records of messages you report for violating community guidelines
Block records: A list of users you have blocked, used to filter their content from your view

3. How We Use Your Information

To provide and operate the Get-Rucked app and web dashboard
To display your personal fitness history, stats, and progress
To calculate rankings and leaderboards within the app
To sync your data across devices
To send workout-related notifications during active sessions
To fulfill physical achievement rewards where you have provided a shipping address
To improve the app based on usage patterns

4. Group Chat and User-Generated Content

When you participate in group chats, your messages are stored on our servers and are visible to all members of that group. Messages are associated with your username and user ID.

Evergreen-Odyssey LLC administrators have access to all group chat messages, not only those that have been reported, and use this access for moderation, safety review, and enforcement of our Terms of Use.

Messages are retained in accordance with applicable legal requirements and our operational needs. Specific retention periods are reviewed periodically and may vary based on the nature of the content and applicable law. If you delete your account, your messages will be anonymized — your username and user ID will be removed from them — within 30 days of account deletion, subject to any legal retention obligations that may apply. Currently, only an Evergreen-Odyssey LLC administrator can remove a message; group members cannot delete their own or another member's messages. You may request deletion of your messages by contacting us at support@get-rucked.com, subject to any legal retention obligations that may apply. You may report messages that violate our community guidelines using the report feature, which flags the message for administrator review.

You may block other users to prevent their messages from appearing in your view. Block records are stored privately and are not visible to the blocked user.

5. Data Storage and Security

Your data is stored using Supabase, a secure cloud database platform. All data is transmitted over encrypted HTTPS connections. Passwords are never stored in plain text. GPS and health data are stored only in your personal account and are not accessible to other users unless you explicitly share them through groups or leaderboard features.

6. Data Sharing

We do not sell, rent, or trade your personal information to third parties. Your data may be shared only in the following limited circumstances:

With Supabase as our data storage provider, under their own privacy and security standards
If required by law or to comply with a legal process
To protect the rights and safety of Evergreen-Odyssey LLC or our users

7. Location Data

GPS location data is only collected during active tracking sessions when you explicitly start a session. Location tracking stops when you pause or end your session. We do not track your location in the background outside of active sessions. Route data is stored in your account and is not shared publicly.

8. Bluetooth and Health Data

If you connect a Bluetooth heart rate monitor, heart rate data is recorded only during active sessions and stored in your account. This data is used solely to display your personal fitness metrics and is not shared with third parties.

9. Get-Rucked for Zepp OS Smartwatches

When you use the Get-Rucked companion app on a supported Zepp OS smartwatch (e.g. Amazfit GTR, GTS, or T-Rex series), GPS location, heart rate, and step count are recorded on the watch and relayed to Get-Rucked's servers over Bluetooth through the Zepp app (operated by Zepp Health, Inc.), which must be installed and paired with your watch. Zepp Health acts only as a communication relay for this data transfer and does not have access to your Get-Rucked account or the fitness data once it is stored on our servers.

10. Data Retention and Deletion

Your data is retained as long as your account is active. You may request deletion of your account and all associated data at any time by contacting us at support@get-rucked.com or using the Delete Account feature in the app. Upon request, we will delete your account and personal data within 30 days, subject to any legal retention obligations that may apply.

Group chat messages you have sent are retained in accordance with applicable legal requirements and our operational needs as described in Section 4. Block records are deleted when your account is deleted.

11. Children's Privacy

Get-Rucked is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us at support@get-rucked.com and we will delete it promptly.

12. Changes to This Policy

Minor changes — such as clarifications, typo corrections, or updates to contact information — will be posted with an updated "Last Updated" date. Continued use of Get-Rucked after minor changes are posted constitutes your acceptance of those updates.

Material changes — including changes that affect how we collect, use, or share your personal data — require your affirmative consent. We will notify you of material changes through the app and, where possible, by email, before the changes take effect. You will be asked to review and actively agree to the updated policy before continuing to use Get-Rucked. If you do not agree to a material change, you may close your account by contacting us at support@get-rucked.com. Your data will be deleted within 30 days of your request, subject to any legal retention obligations that may apply.

Required changes — where a material change is mandated by a third-party platform requirement, legal obligation, or regulatory compliance need that does not allow advance notice, we will implement the change immediately and notify you as soon as reasonably possible. In these cases, continued use of Get-Rucked constitutes acceptance of the required change.

We will never treat your silence or continued use of the app alone as consent to a material change in this policy, except where a required change as described above applies.

13. Contact Us

If you have questions or concerns about this Privacy Policy or your data, contact us at:

Evergreen-Odyssey LLC
Email: support@get-rucked.com